The Inevitability of Blog Outsourcing

The blog outsourcing topic has rolled along while I’ve been spending the day at the Blog Business Summit, listening to discussions on commercializing blogs. There’s now a post about it (Outsourcing bloggers in China) at CNET, which turned up a few other skeptics, and it’s looking like the Blogoriented guys are probably a hoax.

Despite that, I also think it’s inevitable that we’ll see at least a couple of real projects along these lines within a year, not aimed at simulating teenaged girls, but rather at building blog networks, filled and buzzed by creating inexpensive original content and editing search feeds that target specific niches.

David Sifry at Technorati has a good summary on the growing problems of spam blogs and fake blogs, and all the search engines are likely to make progress against what are essentially the next generation of link farms. Unfortunately, as discussed in this afternoon’s sessions on web advertising and affiliate models, if you can get traffic, there’s potential for a lot of money to be made by simple manipulations of the system, at least until the search engines improve. Content picked up by the blog search engines gets indexed immediately, leaving a way around some of the the sandboxing and other mechanisms used by Google and others, and makes profitable links visible immediately.

It’s cheap and apparently effective to implement spam and fake blogs. I’ve noticed the volume of junk e-mail is decreasing, while the number of spam blogs in search results seems to be increasing. It’s going to take cooperation among multiple parties to fix this, but everyone recognizes this as a problem, so it’s going to get better. (Here’s Mark Cuban’s take.)

I think that a follow on issue is that genuinely “original” content, in the “first author” sense, rather than in the “new idea” sense, can be probably be reliably cranked out through a well defined process. Think of something like an Indian call center or coding shop crossed with a daily news bureau, supervised by an editor who picked topics with some guidance from Wordtracker, Google and others. You’d get low cost, original writing, around an editorially consistent, topically relevant set of themes, and perhaps even with some interesting domain expertise, all tuned to be informative and keyworded to be search engine friendly.

Many of the same processes used at Wipro, Infosys, and other software and BPO outsourcers could be adapted to this application. Why cheat the search engine rankings when you can just reduce the cost of production and actually receive ranking benefit when the search engines get better at filtering for contextually better results and get rid of the “really fake” blogs? The Weblogs Inc blog network model seems to be working so far – Jason Calcanis says they’ve just hit a $1M annual ad revenue rate. Reducing the content production costs can’t hurt. I’m sure they could apply some of these ideas, if they haven’t already, and if they don’t, some other new blog network will certainly try.

This approach to farming out the process-oriented writing tasks should apply equally to a number of periodicals, such as magazines and newspapers. The difference between the news content in many newspapers is already often just the local editor’s preferences on the AP or Reuters newsfeeds and what fit in between the committed ad inches.

I don’t think this sort of blog or content outsourcing would be “bad” or “evil” in the sense of creating lower quality content, at least in some topic domains, since a pool of skilled professionals already exists offshore, and is growing rapidly. If you got a good editor in place, it might even improve the overall quality of online content. It’s not misrepresentation, unless you tried to pass off your authors as being something they’re not. But I wouldn’t even bother with attempting the nuances of local US culture with a staff of offshore bloggers, despite the availability of cultural indoctrination programs they run call center trainees through. That would work about as well having US bloggers cover cricket or Bollywood gossip or Korean K-pop singers for their respective local audiences.

This seems to leave American pop culture as a secure niche for a while. Unfortunately, I’m incredibly bad at celebrity gossip. Although, now that I think about it, I did meet Cher once at her house in Malibu…

Putting on my evil genius hat, here’s a hypothetical approach for building an astroturfing blog empire, filled with posts from simulated teenaged (18-35) girls. Start by extracting common phrases, topics, and contexts from some LiveJournal and MySpace blogs. Next, build some auto-blogging agents resembling Weisenbaum’s Eliza program crossed with some modern chatterbots. Finally, set it loose on LiveJournal, Xanga, and MySpace and have it start forming its own blogrings and online cliques, responding to filtered inputs from comments, selected feeds, and topical news, biased for the current hot keywords and with statistically plausible content and linkage…any Emacs Lisp and SQL hackers want to take this on?

See also: Outsource your Blog, Reasons I Still Read Newspapers

Update 08-19-2005 12:32 – some discussion at My Heart’s in Accra

Update 08-27-2005 00:10 – See also Goofy algorithm generates web page about “Prostitute Phobia” (at BoingBoing), which comments on this site, which is one of a collection of automatically generated pages.

Outsource Your Blog

I had been speculating on something like this after reading an article last month about outsourcing personal website maintenance to India.

via Marginal Revolution, Content to Go

As I write this entry my partner Jeff is in the air on the way to our office in Shanghai. What Jeff and I are doing is simple but as far as I know we are the first. We are outsourcing blogs to China.

Our general business model is a two tiered effort to hire Chinese citizens to write blogs en masse for us at a valued wage. The first tier is to create original blogs. These blogs will pop up in various areas of the net and appear to the unknowing reader to be written by your standard American. Our short term goal for these original blogs is to generate a steady stream of revenue through traditional blog advertising like google adwords. We estimate that our current blogforce of 25 can support around 500 unrelated blogs. Hopefully a few of those will be hits. The long term goal is to generate a large untraceable astroturfing mechanism for launching of various products. When a vendor needs to promote a new product to the internet demographic we will be able to create a believable buzz across hundreds of ‘reputable’ blogs and countless message boards. We can offer a legitimacy to advertisers that doesen’t exist anywhere else.

The second tier of our plan is a blog vacation service where our employees fill in for established bloggers who need to take a break from regular posting. As all bloggers know, an unupdated blog is quickly forgotten. For a nominal fee we can provide seamless integration of filler.

I’m not entirely sure that the project is real, they claim to have raised $5 million US and the domain was just registered 3 days ago, but this caught my eye because I think there are some real possibilities for something like this.

Personally, I don’t have a problem with commercial blogging or professional blogging. However…their plan calls for deliberate misrepresentation of commercial interests as personal ones, on a large scale. This could be blog spam taken to the next level.

If they’re really heading off to put together an offshored blog content network, I think it could be done without heading straight for the “astroturf” market, which might give it a slower start but longer legs.

In my quick take on this idea, I’d probably choose India or Phillipines over China for basic English language skills, since the target audience is in the US, and have content editors with actual domain knowledge working with lower cost writers. This might not work for simulating teen LiveJournal sites, but should fit pretty well for topical blogs of most sorts. Hmm. That sounds like the direction the newspaper and magazine business is already heading…

Update 08-19-2005 – Followed up with more comments, plus ideas on how to build the evil astroturfing network in a new post.